Feature Suggestion

Display font editor should be similar to Notepad to avoid confusion( with a lowercase ‘L’ , which can easily be confused with a capital ‘I’.) Eg. GI( This is Capital 'I' ) Gl( This is lowercase 'L') ) But looks exactly similar.

As a end users, we would like to have filetags information to be available in DWH. So that we can check which are the filetags used for communications. This helps to analyze whether right tags are used by the end users.

As a user sending an email with a table-insert format, I would like the gridlines to be displayed so that the user receiving will be able to see the table inserted

Hi, currently on some of our canned text templates, when we add new text above footer, the font defaults to Calibri 11.5 in email editor. the remainder of the font is set to arial 10. Also when we try to highlight all text and change to same font it does not work. Have been asked to log this on canny as future product development. thanks tracy

As a user using views, I would like to have an option to search customers by typing the name so that I can easily find the entity I am working on. Currently there is a scroll option where I need to review all names to find one entity, which time consuming.

Finally I have written a long email, and just about to send, trying to click Send & resolve button but a little bit wrong and mistakely click the neibour- which is cancel button. And the mail is gone! I have to write it again from the beginning! It's wasting time. And after I have sent the email, the email is in the sending box, but I want to edit a little bit, but it's only cancel button? so I have to write it again from the beggining.

We have a number of internal email addresses we would like to exclude from the caution/safeguard pop up that gives a warning message about sharing sensitive information, these emails are actually still part of the firm so shouldn't be included. I understand this can't be customized at the moment but can it be considered in a future release?

As a user, I would like the ability to copy or drag emails from the "To" field to the "CC" field and vice versa. Copy button copies entire entry and not just one address.

During high peaks of work in a week, adding and removing users as a manager of the queue is tedious work. The request is to have queue members tagged as either primary or secondary. On doing so, during normal work days the work is provided only to primary members, on pull, but when there is high peak - the members tagged as secondary also get work from the queue. This way there is minimal manual intervention in moving resources to queues for operational efficiency.

Notifications sent to group email or users that have builder access, when any email connectors go down "disabled" automatically by the system for whatever reason. No notification if a user has disabled them manually.