Feature Suggestion

As a System Admin, I want a dedicated permission to delete users (for onboarding and offboarding) without granting full delete access to all Builders so that I can manage users safely without risking accidental deletion of critical configuration data such as Context, Fields, Connectors, etc.. Currently, the Delete permission in Builder is global. Any user granted delete access can delete anything and everything within Builder, including critical configurations. User deletion is one of the most frequently used delete actions in Builder. Non-master builders are expected to routinely manage user onboarding and offboarding. To perform this routine task, they must be granted global delete access introducing unnecessary risk. This helps with: Enables safe delegation of user management. Reduces risk of production-impacting mistakes. Aligns with least-privilege security best practices.

As a user, I would like to have an option as default value when selecting a drop down value from the list, current we do not have any and we can't remove once value has been selected too - this causes lot of issues when the conditions are in place for that particular data field leading into wrong work flows

As a user, I cannot log downtime or “active time not tracked by Enate” for the current day and can only update this information retrospectively. This causes inaccurate time tracking, particularly when users complete their updates at the end of the working day or before weekends and public holidays. The expected behavior is that users can log downtime and active time not tracked by Enate on the current day within Insights.

As a user, when I mark non-working hours in Insights, I am unable to specify whether the time relates to sick leave, planned holiday, or another leave type. This causes leave data to be ambiguous and limits the accuracy of utilisation, efficiency, and absence reporting, as all non-working time is treated the same. The expected behavior is that users can select a leave type (e.g. sick leave, planned holiday, training) when marking non-working hours in Insights.

Need a new font "Public Sans" in the email editor.

As a end users, we would like to have more user friendly email module. In enate there is an e-mail inbox like outlook, but filters don’t save the selected option. Thus, they return to use outlook because is simpler to search and identify their communications per sub team and / or client. If the function is incorporated in email inbox, then it will be easier to respond emails and to keep track in within the inbox only and increase more conscious and natural use of enate. Additionally it is hard to search the closed items emails since the Queue changes to "no Queue assigned" when it get closed.

As a end users, we would like to have Enate and AI enhancement to obtain a summary of emails trails (just like AI prepares a minute from a transcript) to populate a detailed status report for replacing a manual effort to go through the complete email thread

As a end user, we need to have option to ensure that when someone from the team sends an email to a client, other team members should receive a notification. This would be helpful for senior stack holders to have visibility and track the communication being shared with clients.

As a end users, i would like to have a feature to display Action overview due dates for all steps. Currently what we have on Enate is process overview, where we can see in what stage we are with current action. For a user`s perspective, it would be more efficient if actions were grouped under each phase (completed actions, upcoming actions, and actions in progress), with the current action clearly highlighted. In addition, displaying the due date next to each action would further increase clarity and help users stay on track.

As a end user, introducing the option to sort the My team section list alphabetically would make navigation much easier, especially when managing a large number of team members. This improvement would allow users to quickly locate a specific individual and provide a more structured view of their team.