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Feature Suggestion
245
Integration Suggestion
22
Documentation Suggestion
7
Roadmap
Under Review
14
Resolved tickets should reopen on automatic reply
Feature Suggestion
18
Preventing auto-response email from triggering new ticket.
Feature Suggestion
13
Ability to extract the change details performed by the user
Feature Suggestion
1
Ability to Start Ad-hoc action by bot
Integration Suggestion
2
Required to send emails from enate to BCC recipients only without "To" and "CC" fields
Feature Suggestion
1
Ability to Access Users Information via Robots
Integration Suggestion
1
Audit Trail to track changes in custom data field in enate
Feature Suggestion
7
Format Painter Option available in EnateEmail Editor
Feature Suggestion
6
Only display the started cases not all cases bulk uploaded
Feature Suggestion
7
Adding Users from different suppliers
Feature Suggestion
19
Download all attachments as zip file
Feature Suggestion
8
Tblusers - Created date
Feature Suggestion
3
Log of Email Connector activity
Feature Suggestion
6
Simplify Owned/Assigned concepts
Feature Suggestion
13
Option to print emails from Contact
Feature Suggestion
25
Expose Primary Contact, Subject, Requester and Original Requester on Manage/Inbox Grid
Feature Suggestion
43
Improved notification on the platform
Feature Suggestion
11
Due date setting to automatically pick up the following year of the case date when using schedule
Feature Suggestion
15
Ensuring that the peer review is done properly by capturing some remarks by the reviewer.
Feature Suggestion
1
Date Format
Feature Suggestion
10
Ability to control which users can send mail and who cannot
Feature Suggestion
14
Update My Team setup
Feature Suggestion
14
Show retired fields in commonly used tables for the configuration
Feature Suggestion
5
Response Email from ticket
Feature Suggestion
Planned
6
WH should have logged datatime for feedback enteries
Feature Suggestion
3
RPA activity - System Should have option to add data fields while creating the sub case
Integration Suggestion
In Progress
1
UiPath Orchestrator Sync Settings
Documentation Suggestion
9
When sending emails, the email suggestion should only be linked to the specific customer
Feature Suggestion
1
UiPath activities - create case/ticket should allow to tagging of the file as well
Integration Suggestion
1
User able to send email without submitting - Disable Delete option after sending email
Feature Suggestion
1
Get Action API Changes
Integration Suggestion
1
Currently when we pause the action or case by default it is selected "Follow up" we want an option to change the default as "Wait for more Information "
Feature Suggestion
1
Configure Outbound emails to send at a specific time period
Feature Suggestion
14
Change Due date to Ticket converted into case
Feature Suggestion
2
Blue Prism activity to obtain customer, contract, service and process names based on a single value
Integration Suggestion
3
Ability to link multiple cases to one Fixed Frequency Based Schedule
Feature Suggestion
5
Access to all records for System Admin
Feature Suggestion
3
Colour coding on ticket re-activ
Feature Suggestion
3
Cases showing as running | Should be terminated
Feature Suggestion
1
WorkItemTimeline needs to captur peer review rejection status details so that doer has rejection details to correct.
Feature Suggestion
7
Remove option to assign the Peer Review to Processer
Feature Suggestion
16
Ability to export my results from views into an excel
Feature Suggestion
2
Mismatch between the enate front end and the WH date udpated
Feature Suggestion
16
Ability to Recall Email Messages
Feature Suggestion
23
Peer Review checklist
Feature Suggestion
14
Ability in builder to know where the case has been cloned from
Feature Suggestion
19
Show the Schedules linked to the cases
Feature Suggestion
18
Email outbox
Feature Suggestion
18
Details to be added into the data warehouse showing the last updated/modified items in builder
Feature Suggestion
12
Ticket's tab not being closed after recategorization
Feature Suggestion
5
User manager - Disable users functionality
Feature Suggestion
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