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Changelog
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Feature Suggestion
171
Integration Suggestion
16
Roadmap
Under Review
8
GetMoreWork activity doesn't get a ticket packet
Integration Suggestion
3
Force sync the BOT Password with Enate
Integration Suggestion
1
Document interaction via external communication methods to have flexibility be as continous open action/source prompting the user when new documents are been shared
Feature Suggestion
2
Add a step before reject a ticket or abort a case
Feature Suggestion
2
Ability to export my results from views into an excel
Feature Suggestion
4
Allow for peer review function be clearly displayed
Feature Suggestion
4
Ability to save my filters as view so I can come back to it without needing to create all filters again.
Feature Suggestion
5
Remove option to assign the Peer Review to Processer
Feature Suggestion
6
Ability to create child-parent relationship to group all company entities together
Feature Suggestion
7
Search contacts person by company
Feature Suggestion
7
Consolidated summary on BOT status
Feature Suggestion
8
Attachment visibility in grids
Feature Suggestion
8
Expose Primary Contact, Subject, Requester and Original Requester on Manage/Inbox Grid
Feature Suggestion
17
Show a richer visual for Case/Action progress from Map icon
Feature Suggestion
15
Email outbox
Feature Suggestion
1
Ability to extract the expected due date for existing/in progress cases/process of scheduled work items based on due calculation of the current period
Feature Suggestion
2
Show number of processes using the action
Feature Suggestion
3
Icon to Copy Bot GUID and work item reference +title
Feature Suggestion
1
Checklist items bulk upload during builder configuration
Feature Suggestion
2
Turn off Feedback (smiley faces) by default
Feature Suggestion
3
Function to export the due dates for a particular period with the existing due date settings in place
Feature Suggestion
4
Remove any redundant Due Date settings not used
Feature Suggestion
4
User manager - Disable users functionality
Feature Suggestion
4
Retiring Context lines
Feature Suggestion
6
Prompt user that Due Date setting is already created and suggest item already created
Feature Suggestion
Planned
1
Ticket follow up Settings
Feature Suggestion
1
Ability to add Ticket default To / CC configuration
Feature Suggestion
7
Builder - Adjustment of column widths in service matrix, ticket and case edit screen
Feature Suggestion
27
Improved notification on the platform
Feature Suggestion
4
Ability to Perform Delete action on custom card and fields
Feature Suggestion
5
Web Hook Integration in the platform
Integration Suggestion
1
API request for new Service creation
Integration Suggestion
16
Ability to edit action name and delete action
Feature Suggestion
4
Builder - Filter schedule by Name
Feature Suggestion
In Progress
Coming soon!
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