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Feature Suggestion
459
Integration Suggestion
16
Documentation Suggestion
12
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Working On It
1
AI Classification Performance & Accuracy Report
Feature Suggestion
1
Send System Emails via Enate Infrastructure
Feature Suggestion
1
Restrict Outbound “From” Addresses
Feature Suggestion
3
Design Refresh Alpha: Improve Email Separator Line – Use Solid Line Instead of Dashes
Feature Suggestion
1
Design Refresh Alpha: Add “Clear Formatting” Option in Email Editor
Feature Suggestion
1
Multiple Single Sign On (SSO) Providers
Feature Suggestion
9
Enable Support for Sending Emails via Microsoft Graph API
Feature Suggestion
6
Add Resolved Time to SLA (Due Date Configuration-Driven)
Feature Suggestion
2
Design Refresh Alpha: More Relevant Quickfind Results
Feature Suggestion
2
Design Refresh Alpha: AI Assistant in Email Editor
Feature Suggestion
2
Design Refresh Alpha: Search and Replace in Email Editor
Feature Suggestion
2
Design Refresh Alpha: Quick Access Toolbar in Email Editor
Feature Suggestion
2
Design Refresh Alpha: Advanced Image Editing Tools
Feature Suggestion
2
Design Refresh Alpha: Advanced Table Editing Options
Feature Suggestion
2
Design Refresh Alpha: Show Individual Counts as Separate Bars in Bar Charts
Feature Suggestion
1
Design Refresh Alpha: Group Time Tracker Entries by User
Feature Suggestion
1
Design Refresh Alpha: Allow Editing of Ticket Description After Submission
Feature Suggestion
1
Design Refresh Alpha: Add Format Painter Tool in Email Editor
Feature Suggestion
2
Design Refresh Alpha: Ability to Summarise Email Threads
Feature Suggestion
3
Design Refresh Alpha: Improved Table Formatting Options in Email Body
Feature Suggestion
7
Design Refresh Alpha: Rename “Submit” Button to “Save”
Feature Suggestion
2
Design Refresh Alpha: Improve Display Font to Distinguish Similar Characters
Feature Suggestion
3
Design Refresh Alpha: Relocate Message Pop‑Up in Work Manager UI
Feature Suggestion
14
Design Refresh Alpha: Show Customer, Contract, and Service Context in Quickfind Results
Feature Suggestion
9
Design Refresh Alpha: Display User Role in User Settings (Read‑Only)
Feature Suggestion
Up Next
1
Auto-generated Reply Emails Should Attaching to Existing Work Items Instead Of Creating New Tickets In Exclusive Mode
Feature Suggestion
25
Abilty to preview Excel, Word files
Feature Suggestion
17
Design Refresh Alpha: Improve Case Creation Process from Work Manager
Feature Suggestion
13
Ignore OOO mails for work items which are resolved
Integration Suggestion
2
Design Refresh Alpha: Display Checklist at the Top of an Action
Feature Suggestion
3
Design Refresh Alpha: Display Context When Viewing Related Sub Cases
Feature Suggestion
2
Design Refresh Alpha: View Ticket Categorisation Details on Case
Feature Suggestion
2
Design Refresh Alpha: Keep Context Visible in Quickfind for Closed Items
Feature Suggestion
4
Design Refresh Alpha: Rename “Start Action” Button
Feature Suggestion
3
Design Refresh Alpha: Show email attachments in descending order based on upload date
Feature Suggestion
5
Design Refresh Alpha: "Context" displaying multiple times on screen
Feature Suggestion
14
Design Refresh Alpha: Auto‑Adjust Table Columns and Rows
Feature Suggestion
In The Pipeline
2
New Pattern : Custom fields population with email and files
Feature Suggestion
45
Design Refresh Alpha: Ability to search inside files and attachments
Feature Suggestion
2
Checklist for ticket categories
Feature Suggestion
1
Enate AI - Reports on IDP file data extraction
Feature Suggestion
4
Data Deletion from Enate
Feature Suggestion
21
Wait status comminality across all 3 work item type with customised wait reason
Feature Suggestion
1
New user role who just access reports in work manager
Feature Suggestion
3
Design Refresh Alpha: Hide 2nd or 3rd level Categories if the text is the same as parent category level
Feature Suggestion
2
Design Refresh Alpha: Design Refresh of Entire Work Manager
Feature Suggestion
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