Feature Suggestion

A user/vendor has sent two different mail with two different subject line at two different time, the Enate has created a case for the first mail and after that it has appended in the same case instead of creating another case for the another mail thus the new attached invoice or mail is not getting addressed properly.

We currently have an extensive index of information that contain numerous fields and we want a search option specifically for the "Vendor Code" field. The requirement is user should be able to input a vendor code into a search form field and the system able to retrieve and display relevant information.

Save draft email in Enate similar to outlook

As a business user, I need notifications in Enate to include a sound alert, similar to email notifications in a outlook mailbox. This would ensure that notifications are more noticeable and effective.

Walkers have requested to have a new field called Parent Companyto be available in their custom data set.

Currently, user can see last 1 year closed work items and all running work items. But this does not allow user to view data for specific dates. Can we have data picker to view data for specific period of time?

Client wants to know work item reference involved in Sentiment analysis report. This will help them to analyse the work item to understand what went right/wrong.

I would like a dedicated report to view user feedback information from when users click on the feedback icons in emails. This will help me get a better understanding of how our clients are feeling when service is delivered and how our teams are doing.

we need to incorporate privacy policy on the Enate home screen (landing page) for the users to accept when they first login Enate. This entry needs to be captured in the back end for that user as to when the acceptance was given.