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Work Manager (473)
Builder (245)
Reports (46)
Language (3)
Self Service (36)
Missing Parameter to identify Action in Live/Test mode
When trigger external api flavoured action is triggered, there is no parameter in the received JSON body to identify if the action is from Test mode or Live mode. Due to this clients are not able to use the test mode feature.
1
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under review
7
Option to select the acknowledgment to only TO or CC or both.
As an end user, if I am sending email to create workitem on Enate, I don’t want the acknowledgment to be received by the CC’ed members. As a configurator, if I want an option to select whether the acknowledgment should go to only To address or CC both.
1
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under review
12
Trigger External API action should support customisation of outgoing JSON
External web API action in the builder should allow the user to define JSON schema over there.
4
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under review
7
Allow for rich text for checklists
As a user on work manager, I want to create a checklist with multiple bullet points so I can combine minor checks which do not need an individual status, into a single checkpoint. The checklist would also need hyperlinks for the user to click and open to the relevant page when carrying out the task.
4
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under review
15
Search results on Routing page
As an user remembering connector name when we have hundreds of aliases linked to it is not a feasible option, so search logic to be enhanced to search both alias and connector
1
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under review
3
Send and Wait Option for Bulk Ticket Creation
If we use a template for Bulk creation of tickets, we would want the tickets to send out the emails and then pause the ticket automatically on Waiting for More Information. This would pause the Due Dates on all such tickets and we will not have to pause each tickets manually.
1
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under review
2
Creating triggers for cases in test mode
On boarding teams with a large volume of cases due to be kicked off using triggers. It would be better to have these triggers built and ready to go and tested in test mode before setting the team live.
1
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under review
3
Table values cannot be used in Conditionality
Hi team, There are scenarios where in we will need the ability to check if the table value fulfills the condition. Suppose the team wants to know if the last row value of a particular invoice table has value less than 10000, then perform a particular action. Then that is currently not possible.
4
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under review
6
Flexibility to connect with external datasources and consume the data in Enate workflows.
We should be able to connect to external datasources, such as master data, retrieve a data as required, and use that data in workflow.
1
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under review
2
Ability to check dependencies of a Process (like, Custom cards, Queue, Custom fields etc )
It would be great to be able to link/check the dependencies used by a process in builder to ease migration/maintenance. This would also reduce manual validation error.
1
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under review
2
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