GetMoreWork activity doesn't get a ticket packet

Kamal Saran
updated the status to
open

Kamal Saran
updated the status to
under review

Kamal Saran
Vamsinath Kallur -what is the bot doing with ticket in your context.. is rpa doing classification or sending automated emails?
V
Vamsinath Kallur
Kamal Saran: Yes Bot is doing bot classification and working on the tickets