Blue Prism activity to obtain customer, contract, service and process names based on a single value
When a bot is creating a case on Enate from a 3rd party system, it only has two values from the context i.e 2 values of Customer, Contract, Service, and Process Name. It will only have values of Service and Process name. When the API call is made, currently, all values need to be provided. If the values are optional and returns all contexts from Enate, further filtering can be done by the bot itself. A blue prism connector for this would make things easier as the bot would not have to maintain an additional spreadsheet with Customer and contract details.
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