I would like a dedicated report to view user feedback information from when users click on the feedback icons in emails. This will help me get a better understanding of how our clients are feeling when service is delivered and how our teams are doing.
Kamal Saran
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Kamal Saran
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ready for 2024.1
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Kamal Saran
Merged in a post:
The feedback section should be there in the standard report.
Kundan Kumar
As a manager, I would like to see the end-user feedback (rating and comments) for each request in the standard report which will give more visibility and help us to improve our operations.