Self Service Design Refresh
complete
Sandana Thevar
As a part of 2022.5 we are completely re-designing our self-service with the existing features and adding new features to the product
Below are some of the existing features which will go through a major design change
1. User Profile Page
2. Action required for work item raised by the end customer
3. Tagging users within the request raised through self service
4. Overview of status of the request raised
5. Communication through self-service for request raised
Kamal Saran
complete
Hi,
Do you know what, this is ready to use now. We’d love to know what you think! A production release 2023.1 including this is ready.
Please discuss accessing a 2023.1 production release with the Enate Customer Success team.
Thanks,
Kamal Saran
Head of Product
Kamal Saran
likely in 2023.1
Kamal Saran
possible in 2023.1
Kamal Saran
Merged in a post:
Access based on users to self service portal
N
Navaneeth Kumar S
As an manager: I would like to have each team member access to Enate self service portal for support and product team, so that we know what raised it and it will help us to get more information about the defect raised
Kamal Saran
considered for 2023.1
Kamal Saran
possibly in 2022.5
Sandana Thevar
likely in 2022.5