Resolved tickets should reopen on automatic reply
As a user if I resolve ticket by sending an email and receive the autoreply (ex. Out of Office reply) this message will not reopen ticket like it would happen when client send standard email. In autoresponse email client might specify replacement contact person. If the ticket is not reopen it's not shown in Dashboard and person resolving the ticket might miss important information from client. All kind of incoming emails should reopen resolved tickets.
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