Populate the From User value in the GetPacketCommunication API response | Voters

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Populate the From User value in the GetPacketCommunication API response

ready for 2022.4

Sally Tse

For an integration solution, I want to show the name of the Enate user who shared out the email so this can be displayed, so that the name will allow for the integration solution to know the Enate user login as the email address will not be used

May 17, 2022

Kamal Saran

marked this post as

ready for 2022.4

Kamal Saran

marked this post as

possibly in 2022.4

Kamal Saran

marked this post as

considered for 2022.5

Andrew Teece

Sally the from user would be the user that matches the from address of the email. For an outgoing email this will be blank but for a received email it may be a user if we have identified them as already existing in the system.

I think the detail your looking for is a available in the sender field which from memory will be in the api response.