New View to see all email and items for my caller so I can nvaigate easily while being on call with csutomer
complete
Kamal Saran
when someone call my team they need ability to find the callin person easily (can be done currently in QuicFind) and then a quick view to see existing emails and work items related to the caller..it will be very useful if I can start new work item from Quick find directly to save time on call...
Kamal Saran
complete
This is fixed in latest Enate release 2019.2.
Kamal Saran
this feature will be available very soon in 2019.2 Preview-1.
Kamal Saran
ready for 2022.3
will be out in 2019.2 preview release by May end.
Kamal Saran
considered for 2023.1
this is planned for Q2 release.. will be out in preview by April end. Please let us know your feedback on this.