Here is the ticket with 'i' sign. I open the ticket and it's still there until I click on it and then click on 'Mark as read'. As opposed to when I open it, it should disappear as I'm reading the ticket.

Hi Bobba Katona Thank you for your feedback. I tried myself and it does work as you expected. Could you please send me the steps to replicate the issue? Your information will help the development team investigate further.