Display First & Last Name in the From field along with mailbox address.
closed
T
Tijana Starcevic
As a client, I would like to see the name of the person who sent the email from Enate. Currently, when an email is sent from Enate, only mailbox address is displayed. However, request is to include the user name (First/LastName) along with the mailbox address.
Present: Sender field includes <Actera@tmfgroup.com>
Suggestion: Sender field to include <Damian Green on behalf of Actera@tmfgroup.com>
Clients find this very helpful especially when the email traffic is high. In FUNDS world, client contacts receive emails from different TMF teams and having the username helps to distinguish/prioritize the emails
Kamal Saran
closed
Kamal Saran
Hi,
Thanks for the detailed feedback on this. Really appreciated. We will not be building this feature at this time.
We have decided to tackle other features as a priority because the majority of our customers have heavily requested them. Please see the in-progress requests to see what's coming in the next release. These features will also be beneficial to you.
We’re happy to revisit this request with you after our resources have become available again.
Thanks,
Kamal
Kamal Saran
open
Kamal Saran
possibly in 2022.4
Kamal Saran
considered for 2023.1
Kamal Saran
under review