Count of BOTs (Offline vs Online) – whether on eNate screen or reporting
Date/ time stamp of offline BOTs – (BOT name and Start time End Time etc – since when offline and when it came back online. Selecting a duration of a month, should return all the offline counts)
Count of items 1) currently being performed by BOTs, 2) Scheduled for Follow up (not picked) 3) Count of items in queue to be picked
Need to identify when the activities are stuck with BOTs how we can get the count or SD identify such instances