Consolidated summary on BOT status
closed
K
Karthik Subramanya
Count of BOTs (Offline vs Online) – whether on eNate screen or reporting
Date/ time stamp of offline BOTs – (BOT name and Start time End Time etc – since when offline and when it came back online. Selecting a duration of a month, should return all the offline counts)
Count of items 1) currently being performed by BOTs, 2) Scheduled for Follow up (not picked) 3) Count of items in queue to be picked
Need to identify when the activities are stuck with BOTs how we can get the count or SD identify such instances
Kamal Saran
closed
Hi,
Thanks for the detailed feedback on this. Really appreciated. We will not be building this feature at this time.
We have decided to tackle other features as a priority because the majority of our customers have heavily requested them. Please see the in-progress requests to see what's coming in the next release. These features will also be beneficial to you.
We’re happy to revisit this request with you after our resources have become available again.
Thanks,
Kamal
davidgodfin
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Pradeep Katiyar
explore email migration and backup tools.
Kamal Saran
Merged in a post:
A filter to view Offline and Online Bots
V
Vishnu Chaitanya Reddy Kanukula
As a user, i would need to filter the number of bots offline and the time since when they were offline displayed in the work manager.
Kamal Saran
open
Kamal Saran
under review