Changing title of a scheduled action
Kamal Saran
Merged in a post:
Label of trigger cases by schedule
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Fernando Gomez
Business would like to change the label when the cases is automatically triggered by schedule, because now when they share schedule only appear the name "Launched by + Name of the schedule" and they would like: "Customer + Process Name + Period"
Kamal Saran
Thanks for feedback Vamsinath Kallur - do you mind to explian bit more about your business case ... why you need customisation of title? what will you customised to ??
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Vamsinath Kallur
Kamal Saran: Currently when the schedule is created on the due date an automatic case is created and the case Short description starts with" Launched by ……………….." . If we are scheduling on quarterly basis then we want to include Q1 ….. Q2 ….. etc at the end of the description to segerate
Kamal Saran
Vamsinath Kallur: if you like to Add Q1/Q2 then please add this nomenclature in schedule name. For example, you can create a schedule with a name as 'Quarterly payroll' then case created by this schedule will be 'Launched by Quarterly payroll for 1st April 2019' and 'Launched by Quarterly payroll for 1st July 2019'.
as you know April and July in the title.. you can identify them easily.
Please let me know if you need any more details here.