Change Due date to Ticket converted into case | Voters

Change Due date to Ticket converted into case

complete

Michael Giraldo

As a user, when I convert a ticket into a case, there is no way to modify the due dates as it gets hardcoded from the flavor. I'd like to have the option to modify the due date and start the case as an adhoc one.

October 22, 2020

Kamal Saran

marked this post as

complete

Hi,
Do you know what, this is ready to use now. We’d love to know what you think! A production release 2021.1.12.0 including this is ready. 
You can also check out the full content of the release at https://docs.enate.net/whatsnewinenate2021-1/
Please discuss accessing a 2021.1 production release with the Enate Customer Success team.
Thanks,
Kamal Saran
Enate Product Manager

Kamal Saran

marked this post as

ready for 2022.3

Kamal Saran

marked this post as

open

Kamal Saran

marked this post as

considered for 2023.1