Hi Tracy Nolan

We did more research and built a prototype but the results are not what we expected.

This font is not widely supported by all platforms. For example, macOS does not have this font by default and the same with Windows until you install office apps. Then we need to think about the recipient, if your client viewing this email in mobile apps, macOS or other devices where the office app is not installed then it will not render.

So we decide to not add this font to our product. Most web-based email clients like Gmail don’t do either.

I found some resources online which may be useful for you as well.

https://uplandsoftware.com/adestra/resources/blog/what-need-know-using-fonts-in-email/, https://www.omnisend.com/blog/email-safe-fonts-vs-custom-fonts/, https://www.campaignmonitor.com/resources/guides/web-fonts-in-email/, https://www.emailonacid.com/blog/article/email-development/best-font-for-email-everything-you-need-to-know-about-email-safe-fonts/

Thanks,

Kamal

Hi Tracy Nolan - Hi Tracy,

We are trying to add this font into our application and found out this font need Miscosoft Office installed on that machine as pre-requisties. Once you have Microsoft office version as old 10 years back it will appear fine in Enate.

Is that okay with you ?

Thanks,

Kamal