Calendar option to be added in daily and weekly Frequency based Schedules
T
Tijana Starcevic
As a user using daily and weekly frequency based triggers, I would like to see the supplier calendar which is defined on a contract level, to be attached to the daily and weekly frequency based schedules.
1) For daily triggers cases should not be triggered on the public holidays at all.
2) For weekly triggers cases should not be triggered on the public holidays, but on the next working day.
Kamal Saran
Merged in a post:
Triggers do not work on non-working days
A
Amber Hayes
Can you make it possible to stop triggers on Bank Holidays (Non-working Days). Triggers do not start any work items on non-working days, the trigger waits to start the work item till the next working day. ie. according to our configured calendars
C
Claudine Richardson
Hello Amber Hayes! I have a few more questions for you:
- Could you please clarify if you want the triggers to be completely inactive on non-working days or just delay the start of work items to the next working day?
- Are there any specific types of triggers that you want this feature to be applied to?
- Would you like to have the ability to manually override this feature for certain triggers or on certain non-working days?
A
Amber Hayes
Claudine Richardson
- We would like the triggers to delay till the next working day
- We like it to apply to all triggers or to choose which triggers to apply it too
- yes please