Bulk Upload Template Ticket creation - contact | Voters

Bulk Upload Template Ticket creation - contact

Govind Lal

Hi Team,

While uploading bulk template ticket creation why primary contact and Requester should be pre-registered in Contacts list. We should be able to create a ticket via bulk upload without primary contact and requester pre-registered in Contact list.

A day ago

Claudine Richardson

Hi Govind Lal,
Thank you for taking the time to share this feedback — it’s really helpful. We understand why you’d want to be able to create tickets via bulk upload without needing the Primary Contact and Requester to be pre-registered in the Contacts list.
We’ll review this internally and come back to you if we need any further details.
Thanks again for flagging it.