Bulk 'Unassign' in work manager grid or inbox
complete
Bulk 'unassign' feature request is similar to the existing functionality of bulk 'reassign to me' or 'reassign' in the work manager grid. It would be beneficial to have a feature when a user is unavailable to work and the work items/packets need to be pushed back to the queue so that other team members can pick up the work and the SLA can be met. Currently, for unassigning, the user needs to navigate inside the packet and then unassign.
Kamal Saran
complete
This is added in 2019.3 release. Please check out Enate forum - https://forum.enate.community/t/enate-2019-3-changes/306 for more details.
Kamal Saran
ready for 2022.3
Kamal Saran
considered for 2023.1
planned for coming 2019.3 release.
Kamal Saran
under review