Ability to start tickets on a fixed frequency.
Y
Yathish Krishnamurthy
As a configurator, I should have an option to start a ticket on a fixed frequency. The ability to associate a contact for frequency-based trigger would be ideal but this should not be mandatory, if contact is not tagged we should skip sending an automated email (acknowledgment email).
Kamal Saran
open
Kamal Saran
closed
Kamal Saran
under review
Kamal Saran
Yathish Krishnamurthy - an interesting idea.. what is the business case behind trigger-based ticket v/s case design ?