Ability to reference previous email/template dates in templates
H
Hakim Chulan
As a user, I would like builders to be able to include the dates of previously sent emails/templates within new templates. Currently, only custom data fields are available to be inserted into templates. However, there is no way to dynamically reference when a prior template (e.g. a reminder) was sent.
The expected outcome for the builders is that they can configure templates to dynamically pull and display the sent date of previous templates within subsequent communications.
C
Claudine Richardson
Hi Hakim Chulan,
Thank you for taking the time to share this — it’s really helpful. Just to make sure we fully understand the use case around dynamically pulling the sent date of a previous email/template into a new template, could you share a little more detail on how you’d expect this to work (e.g. which prior template it should reference and how it would be selected)?
We’ll review this internally and come back to you if we need anything else.
Thanks again for flagging it.
H
Hakim Chulan
Claudine Richardson
The intention is for the dates to be automatically populated in the email based on previously sent templates. For example, if Reminder 1 was sent on 12/04/2026, then Reminder 2 should include a reference indicating that Reminder 1 was sent on 12/04/2026.
This would provide the recipient with better context and visibility on prior communications.