Ability to Recall Email Messages | Voters

Ability to Recall Email Messages

complete

Hi Team, 
There are operational scenarios where in we need ability to recall a message.
This feature will be very useful when we need to correct important messages

February 10, 2021

Kamal Saran

marked this post as

complete

Hi,
Do you know what, this is ready to use now. We’d love to know what you think! A production release 2021.1.12.0 including this is ready. 
You can also check out the full content of the release at https://docs.enate.net/whatsnewinenate2021-1/
Please discuss accessing a 2021.1 production release with the Enate Customer Success team.
Thanks,
Kamal Saran
Enate Product Manager

Michal Szczyrbowski

Hi, I can see it is back to in progress. Are you working on this functionality?

Kamal Saran

Michal Szczyrbowski: Hi Michal, we are releasing this in 21.1 release where use can configure Undo send time in the profile setting. More detail is here- https://docs.enate.net/enate-help/work-manager/work-manager-2021.1/scheduling-of-emails-and-the-outbox-page#undo-send-setting

Kamal Saran

marked this post as

ready for 2022.3

Kamal Saran

marked this post as

under review

Kamal Saran

Hi All,
Recalling an email isn't a industry protocol and it's possible to build it in Enate. This is a propitiatory Outlook / Exchange feature to attempt this but it doesn't really work. If email is outside organisation; doesn't work. If email is within organisation then it might. 
What can we done is something like this - https://webapps.stackexchange.com/questions/13287/how-to-delay-gmail-send-of-messages-to-allow-undo-send-feature
where email can be 'undo send' in configured secs..  This will help in the scenarios like.. oh, crap... I sent the wrong file or added wrong a person, missed a person etc...