Ability to merge tickets other than tickets created via emails | Voters

Ability to merge tickets other than tickets created via emails

complete

As of now we can only merge tickets created via emails and not via call handling or self service portal or split tickets.

Kamal Saran

updated the status to

complete

This is added in 2019.3 release. Please check out Enate forum - https://forum.enate.community/t/enate-2019-3-changes/306 for more details.

Kamal Saran

updated the status to

ready for 2022.3

Kamal Saran

updated the status to

considered for 2023.1

planned for 2019.3 release.