Add File with Bulk Upload option
Kamal Saran
A
Anendra Pratap Singh
This will be very helpful for us also while using bulk upload.
Kamal Saran
Thanks Anendra Pratap Singh for feedback. Do you mind to share details about your use cases to allow me to help you out here as adding file part of bulk create excel is bit complicated.
V
Vamsinath Kallur
When we are bulk creating the emails is sent out and we wait for responses to further continue with operations. As a result we need a provision to attach the documents dynamically for each item in the bulk create
Kamal Saran
Vamsinath Kallur: Appreciate your feedback here. I like to know bit more details here -
- In you business, do you like to send the file which is part of workflow while running 'send email' action?
- are you creating tickets in bulk? or case?
Thanks,
Kamal
V
Vamsinath Kallur
Kamal Saran: we are using the bulk create both for tickets and cases. All we want is when creating the bulk tickets are cases we want an option to attach the files along with them while do the bulk upload and the attachment may differs for each case and ticket created using the bulk upload option
Kamal Saran
Vamsinath Kallur: thanks for details Vamsi. really appreciated.