Enate admin user would like ability to bulk apply permissions/settings to a group of users
Kamal Saran
Merged in a post:
Ability to have a dashboard columns the same as some users
S
Sally Tse
As a Enate user managing my team, I want to make sure the team has the same view on the columns so that I can be sure they can see the same information as the team and key information used is not missed. This important for a virtual environment managing the work across the team
A
Amidha Diwan
As a team lead, i should be able to view which shared resource/user reports to which manager as this would be helpful in resource sharing and will give a clear view of the entire team.
Kamal Saran
Merged in a post:
Ability to preset teams and view the manager user of service agent
A
Amidha Diwan
User should be able to see their manager in the my team setup in work manager.
Kamal Saran
Merged in a post:
Ability to set the work item filters for Agent users before the first login
G
Gabriela Gonzalez Villegas
Upon the first log in users need to update filters in timeline & comms, should be enabled from begginig. Users requested possibility to have filters set up for all the users in advance, for them to be able to see full Timeline. It is preferable to already be set up before first log in of the user.
Kamal Saran
Merged in a post:
Enable System generated Activities for new users
T
Tracy Nolan
Hi, is it possible for any new users to have the System generated activities enabled by default? Rather than the user having to know to enable to see all types of comms in cases?
Thanks
Tracy